MOBILEARMOR
03 — The warranty

A lifetime replacement warranty that isn't a gimmick.

Our lifetime replacement warranty is a consequence of the engineering, not a substitute for it. If the shield develops a covered issue, submit a claim and our team will guide you through the replacement process.

Filing a Mobile Armor warranty claim online
File a claim

If it ever fails,
that's our problem.

Our lifetime replacement warranty keeps the claim process clear: share the issue, let us review it, then confirm the next step.

File a claim
  1. 01

    File the claim

    Cracked, deeply scratched or peeling? Fill in the short form with your product, device model and a description of the issue.

  2. 02

    We review the claim

    Our customer service team checks the request against the lifetime replacement warranty and confirms the replacement details and any applicable charges.

  3. 03

    Your cover continues

    Once the replacement is confirmed, your lifetime replacement warranty continues for the covered product under the warranty terms.

Loyalty upgrade

Upgrading your device?
Half price on the next shield.

Existing Mobile Armor customers get 50% off a shield for their new device — and a new lifetime replacement warranty starts with the purchase.

Claim the discount
The small print, in full

Everything that's covered. And the three things that aren't.

Covered

  • Cracks, from any impact, at any angle
  • Deep scratches the nano coating can't close
  • Peeling, lifting or edge separation
  • Bubbles that appear after a correct fit
  • Yellowing or clouding of the panel

Not covered

  • Damage to the device underneath the shield
  • A shield removed and refitted to a different device
  • Deliberate destruction — we can tell
Questions

The ones we actually get asked.

How many times can I claim?
You can submit a replacement request whenever the shield develops a covered issue. Each request is reviewed under the lifetime replacement warranty terms.
Do I need the original receipt?
No. Your order is on file. If you bought through a partner shop, the shop's record is enough.
What does the replacement cost?
Customer service confirms any applicable replacement and delivery charges before your claim is completed. There are no surprise costs after confirmation.
I'm changing devices — does the warranty follow?
Each shield is cut for a specific device model, so a new device needs a new shield. Existing customers pay half price, and the lifetime replacement warranty starts again with the new purchase.
Something wrong?

Tell us what happened. We'll guide your replacement.